Terms & Conditions

Earthly Matters - Terms & Conditions

Effective Date: 02-01-2023

Last Updated: 02-01-2025

Company Name: Earthly Matters

Website: https://earthlymatters.com/

1. Introduction

Welcome to Earthly Matters ("Company," "we," "us," "our"). These Terms and Conditions ("T&C") govern your use of our website, services, and SMS communications. By accessing our website or using our services, you agree to these terms.

If you do not agree to these terms, please discontinue the use of our services immediately.

2. Services Provided

Earthly Matters offers exterior and interior painting services, including consultations and project management.

By using our services, you acknowledge that:

✔ We do not provide structural or construction-related advice. Consult a licensed professional for such matters.

✔ You are responsible for providing accurate and truthful project details.

✔ We cannot guarantee project timelines due to external factors such as weather conditions.

3. User Responsibilities

By using our services, you agree that you will:

✔ Provide accurate and up-to-date information.

✔ Use our website and services legally and ethically.

✔ Not engage in fraudulent, deceptive, or illegal activities.

We reserve the right to terminate services if we suspect fraud or misuse.

4. SMS Communications & Consent (A2P Compliance)

By providing your phone number, you agree to receive SMS messages from Earthly Matters, including:

✅ Service updates and notifications.

✅ Appointment reminders.

✅ Promotional and marketing messages.

🚨 Opt-Out Option:

You may unsubscribe from SMS communications at any time by replying STOP to any message.

📩 Help & Support: Reply HELP for assistance or contact [Insert Your Support Email].

📲 Message & Data Rates: Standard carrier fees may apply.

We do not send unsolicited messages and only communicate with users who have explicitly opted in.

5. Payments & Refund Policy

5.1 Payments

All payments for our painting services are due as outlined in your contract.

We accept payments via credit/debit cards and other secure payment gateways.

5.2 Refund Policy

Refunds are only available for cancellations made before the project start date.

Once work has begun, payments are non-refundable.

Refund requests must be made in writing to [Insert Support Email].

6. Limitation of Liability

Earthly Matters is not responsible for any:

❌ Damage caused by pre-existing conditions in your home’s structure.

❌ Losses due to unforeseen weather delays.

❌ Temporary service outages or technical issues.

We do not provide legal representation and recommend consulting a licensed contractor for structural concerns.

7. Intellectual Property Rights

All content on [https://earthlymatters.com/], including text, graphics, logos, and software, is intellectual property of Earthly Matters. You may not copy, reproduce, or distribute any content without written permission.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. Data Privacy & Security

We take your data privacy seriously. Please review our Privacy Policy for details on:

✔ How we collect, store, and protect your data.

✔ Your rights regarding personal information.

✔ SMS data usage and security measures.

10. Pricing & Policy Changes

We reserve the right to change service prices at any time. Prices displayed at the time of your order will remain valid for that purchase.

11. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of Georgia, United States.

Any disputes shall be resolved through negotiation, arbitration, or legal proceedings in Georgia courts.