Privacy Policy

Earthly Matters - Privacy Policy

Effective Date: 03-07-2020

Last Updated: 02-01-2025

Company Name: Earthly Matters

Website: https://earthlymatters.com/

1. Introduction

Earthly Matters ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, particularly regarding SMS communications in compliance with applicable laws.

By using our services and opting into SMS messaging, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect and process the following types of information:

• Personal Information: Name, phone number, email, and address when you sign up for our services.

• SMS & Communication Data: Messages sent and received, timestamps, and delivery status.

• Website & Device Data: IP address, browser type, and cookies when you visit our website.

• Service Usage Data: Information related to painting project requests, quotes, and customer inquiries.

3. How We Use Your Information

We use your personal information to:

✅ Deliver painting consultation and project management services.

✅ Send SMS notifications, reminders, and promotional messages.

✅ Provide customer support and respond to inquiries.

✅ Improve our website, marketing efforts, and service offerings.

✅ Comply with legal requirements and prevent fraud.

4. SMS Communications & Consent

When you provide your phone number and opt in, you agree to receive SMS messages from Earthly Matters.

Message Frequency: You may receive text messages about service updates, reminders, and promotions.

Opt-Out Option: You can unsubscribe anytime by replying STOP to any message.

Help & Support: Reply HELP for assistance or contact us at [Insert Your Support Email].

📲 Message & Data Rates: Standard carrier fees may apply.

🚨 Important: We do not send unsolicited texts. You must have consent before receiving messages from us.

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

• Trusted Service Providers: Third-party platforms for SMS delivery and CRM management.

• Legal Compliance: If required by law enforcement or government agencies.

• Business Transfers: In case of mergers, acquisitions, or business restructuring.

6. Data Security & Retention

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. Your information is retained only as long as necessary to provide services and meet legal obligations.

7. Your Rights & Choices

Depending on your location, you may have the right to:

✅ Access, update, or delete your personal data.

✅ Withdraw consent and opt out of SMS communications.

✅ File a complaint with a data protection authority.

For requests, please contact [email protected].

8. Cookies & Tracking Technologies

Our website uses cookies and tracking tools to enhance user experience. You can manage your cookie settings through your browser.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

For any questions regarding this Privacy Policy, please contact: